Customer Testimonials
Had a great experience with Thomas Jackson as my sales consultant. I was looking for an XT5 and he just didn't take us for a test drive, but he explained many features about the car. Many sale people just let you drive, but he went through all the features and set them up once I agreed to buy the car. Excellent service all around the dealership. Second car I bought from them! Can't beat the service!
Super Clean.. or It's All like New in the Showrooms. I Visited the Parts department. The counter person was courteous. Just my brief visit left me in AWE.. What a great experience!! I hope to visit Mullinax again to look at their Vehicles. Great job !!!
Before I arrived to Mullinax I called to be sure they had the vehicle I was interested in. The phone support was amazing! I chose to drive 2 1/2 hours to them after being disappointed by another car dealership. When I arrived at Mullinax my family & me were greeted with the purest hospitality! From the front desk, to the seller, down to the mgt team! They were suppose to close at 5, but stayed a little after 7 to help me. Not to mention it was LABOR day! #Dedication #Faith 🙌🏽🥰 I drove away w MY new 2023 7k miles vehicle … & also w the ...
We had the best service while purchasing our new car. Mr. Thomas Jackson went above and beyond to help us. The car we wanted was in Mobile and in a few hours they had it in Montgomery, washed, detailed, and fueled up. We will definitely be back.
The team at Mullinax Cadillac is outstanding! After getting frustrated with multiple dealerships across the southeastern US, we found Mullinax in Montgomery and drove three and a half hours to work with them. The drive and time was worth every penny as the team, especially Thomas, treated us as a valued customer. Thomas had all of our paperwork ready when we arrived so we wouldn't have to wait after our long drive. The entire purchase process was seamless and everyone took extra time to ensure we were set and all our questions were answered. I am beyond happy with ...
Thanks to Mr Thomas Jacksom for all the help with all the set up on my truck and all the info about the truck THANKS again Mr Thomas. 5 star.
Wonderful experience! Service was great and my salesman Christian Tucker, was absolutely wonderful. My experience was beyond what I imagined! Thank you!!!
Low price, low stress. Roc and the team did a great job helping me get in my new vehicle. They made sure the specific one I wanted was brought up from Mobile and handled all my questions and concerns!
I had a long wait getting my service, but it was a major service. This service unit has always been my place to go and so far the Name change so far has not changed my mind. The service department is still my favorite in town
My husband and I purchased a GMC 3500 Denali and a Cadillac Escalade from this dealership at the end of last summer, and we are absolutely loving our vehicles. Since making our purchases, this dealership, its manager, service department and sales team has gone above and beyond. Truly phenomenal. They have consistently provided us with the kindness and care you'd hope for from a dealership. The General Manager Esteban Ramirez is the type of leader every dealership needs. I would highly recommend his dealership, his team, and their professionalism to anyone.
Tony in service department is the best!
The situation was a little hectic at first due to new ownership but the situation was rectified and things fell into place. Professionalism was great.
Tony Burkhalter was very professional and knowledgeable while preparing my vehicle for service at the dealership's service center.
If you need a vehicle reach out to Will and he will make sure you’re satisfy!
My salesman Will was the most professional car sales representative I have had to work with in a long time. He understood everything thing I wanted in a car. He was a fine respectful lnowp salesman. Please ask for Will the next time you want to purchase a car, The Mullinax family was awesome. Thank You all❤️ I love my new SUV Will.😎
Mullinax Cadillac is an excellent dealership with the best car-buying experience ever. I appreciate Mr. Thomas Jackson for his excellent service as a salesman. Thank you, Mullinax and Mr. Jackson. My wife and I recognize and appreciate your excellent service while purchasing our new Cadillac.
10/10!!!!! Cedrick Dotson is the guy you need to see! Cedrick was out on one of the hottest days showing me vehicles on the lot with no complaints. He was very professional, knowledgeable, and able to answer all of my questions while helping me find the vehicle that was for me!
Will was amazing! I was looking for a work car and he was able to find me a Kia Soul. I will recommend you go see him the next time you’re in the market to buy a car.
Best place ever, very professional, customer service friendly. From the New General Manager Mr. Estaban Lamont Johnson, Gary Cooper the whole staff. They took excellent care of imust go and check them out.
Everyone was very nice and the salesman Mr. Cooper was the best!!!!
Thank you Brett (used car manager) and Tony (service depart.) for your great customer service.
Needed to upgrade to a larger vehicle for work purposes and they delivered. I worked with Jordan, who is professional, knowledgeable, and an all-around all star. He even came in on his off-day, last minute, to take care of me. I will absolutely do business here again, without hesitation, as long as Jordan M. is there to take care of my vehicle needs.
Always great service.
Great customer service, for a recall for air bags
Great Service !
Good service !
The people were wonderful. We are from out of town and had an unfixable tire problem on our Buick. They were so kind and found a tire for us so we could continue our trip home. Thank you so much
My overall experience with Classic Cadillac Service was very pleasant and satisfactory in all aspects, and I do highly recommend both the service department and staff for all of your servicing needs.
Thanks to Alison and Gary!! You have a customer for life 🥰💕I appreciated the customer service and the care.
Very professional. Knowledgeable. Grateful for expert advice from Finance Director, Allison Taylor. My new (to me) salesperson, Justin Graham is the salesperson everyone wishes for. Grateful for his attentiveness and concern to make this customer very comfortable and patiently answered many questions. Bravo Classic.
The excellence in service is repeatedly demonstrated during each visit!
Really helpful with my car when the engine blew up. They helped me load my car on a dolly.
Just purchased a new SUV they were great to work with
I love my vehicle and I am happy with the price I paid for it. Salesman and management were helpful along the way. Had a couple of bumps along the way, but management has been very helpful resolving any miscommunications.
Excellent service.
My experience at Classic Cadillac has always been superior. I had an exceptional long wait today because I needed parts and I have a 2003 Pontiac Vibe and it took a little while to get them but everything worked out as always. Tony kept me advised what was happening all the way through never left me hanging. Always the gentleman.
Great service from Mr. Eric Jackson and his team in the service department in and out no problems , Professional and courteous, great team.
Great service dept and a great management team, they are always willing to go out of their way to make the customer satisfied. I highly recommend this dealership.
Everyone was nice and knowledgeable about the product I purchased.
I can't say enough nice things about the people at Classic Cadillac. We found a vehicle on their website that we wanted to take a closer look at, but it wasn't on the lot when we arrived at the dealership. The salesman did some investigating and found that it was in service (minor things) where we were allowed to view the vehicle and because we couldn't drive it, set up a time for us to come back and do so. Purchasing this vehicle has been easy, from negotiations to completing the paperwork to having the vehicle delivered. ...
Toney in service department was very helpful.
My wife and I purchased a 2013 Nissan Maxima from Classic GMC Cadillac and the experience and service was great,very friendly staff,they made me feel very comfortable while I was there, the salesman Justin was very helpful, they had a used car on the lot that had not been serviced by their department yet because it had just arrived, I ask the salesman Justin was it for sale he said yes but it hadn’t been serviced, I told him I wanted that car for my wife, he said it’s yours sir, Justin said we will make it ...
The service was excellent, and all the staff was courteous. A great car buying experience.
Big thanks Andreas and everyone that assisted with my recent purchase. I’m very satisfied
Last month I bought my dream car from Classic Buick GMC. Cedric was my sales rep and went above and beyond to make sure my experience was top notch, especially with me being from out of state. Thank you Cedric!
Great service oil change and service in and out in about an hour
LOVE MY NEW CADILLAC!! THANKS, TIM
They sold me a car and that is a hard thing to do on the first meeting. Nice guy Thomas Jackson great job.
Great service this time around. Really appreciate the quick and accurate service
Good customer service
The interaction with the service manager was very pleasant and he provided the service he promised in an appropriate time. It is good to know that Classic provides such great service.
I have a Buick LaCrosse that was bought new from Classic. Tony is my go to person when I take my car in for service. They are professional and the job is done right.
Very good people to work with. Honest straight forward no hassle deals, and they beat the internet prices!
Great service. Thanks Lamont Johnson and team
Mr. Cooper was excellent help with knowledge and features on vehicle. Thanks.
Good place to shop for a vehicle
I can't say enough about Tim Chumley. I recently bought a car from Classic Cadillac and Tim was my salesman. He went above and beyond. He made the process very easy and helped me get the car I wanted. Thank Tim.
Jimmy duong saadiq shakur matt damron did a excellent job getting me in the truck i wanted i got out of a 2002 for ranger for a 2011 jeep wrangler so excited would recommend to everyone. If you go to classic Cadillac ask for matt damron!!! He's truley amazing.
Cannot recommend this crew enough!! I lost my key while temporarily in town for work, and these guys (Jeff in service and Tim in parts) got me hooked up and ready to go back to work quickly. Periodic updates were the cherry on top to their positive, super supportive, helpful dispositions.
Staff in part dept were a pleasure